AILZE LTD Privacy Policy

1 Who We Are

This Privacy Policy explains how AILZE LTD collects, uses, stores and protects personal information when you visit ailze.co.uk, contact us, make a business or recruitment enquiry, or otherwise interact with AILZE LTD.

AILZE LTD is registered with the Information Commissioner's Office.

For the purposes of applicable UK data-protection law, AILZE LTD is the data controller where we determine why and how your personal information is processed.

2 About AILZE LTD

AILZE LTD operates within the staffing and recruitment sector and develops technology designed to support recruitment, workforce management and related business operations.

Our activities and products may include AILZE recruitment and staffing services and technology platforms including JoinSpace and ShiftCycle.

3 Information We May Collect

Depending on how you interact with us, we may collect:

• your name;
• email address;
• telephone number;
• postal or business address;
• company name and job title;
• information contained in enquiries or messages;
• CVs, employment history or recruitment information where voluntarily submitted;
• information relating to clients, suppliers or business relationships;
• IP address;
• browser and device information;
• website usage and security information;
• cookie and consent preferences; and
• other information that you voluntarily provide to us.

4 How We Use Personal Information

We may use personal information to:

• respond to enquiries;
• communicate with clients, candidates, suppliers and business contacts;
• provide information about our company and services;
• manage recruitment and staffing enquiries;
• assess candidate information where recruitment services are requested;
• manage existing business relationships;
• operate and secure our website;
• prevent fraud, misuse and unauthorised access;
• maintain business and accounting records;
• comply with legal and regulatory obligations;
• improve our website and services; and
• send marketing communications where permitted by law.

The lawful basis depends on why the information is being used and may include performance of a contract, steps requested before entering into a contract, compliance with legal obligations, legitimate interests or consent where consent is required. The ICO requires organisations to identify and communicate the relevant lawful basis for their processing.

5 Recruitment and Candidate Information

Where you provide a CV or other recruitment information, we may use it to:

• assess your suitability for available opportunities;
• communicate with you about work;
• manage candidate records;
• introduce candidates to potential clients where appropriate and lawful;
• administer recruitment processes; and
• meet employment-agency or other legal obligations.

Where another organisation becomes responsible for deciding how your information is used, that organisation may also become an independent data controller and should provide its own privacy information.

6 Information Sharing

We may share personal information where reasonably necessary with:

• AILZE LTD staff and authorised personnel;
• clients where necessary for legitimate recruitment or staffing activities;
• accountants, solicitors and professional advisers;
• hosting, email, security and IT service providers;
• providers supporting our business software or website;
• government departments, regulators, law-enforcement agencies or courts where legally required; and
• prospective purchasers or professional advisers if our business or assets are subject to a legitimate corporate transaction.

7 JoinSpace and ShiftCycle

AILZE LTD develops and operates technology products including JoinSpace and ShiftCycle.

If you create an account or provide information directly through one of those services, the specific Privacy Policy applicable to that platform should be read alongside this corporate Privacy Policy.

8 International Data Transfers

Some technology suppliers may process information outside the United Kingdom.

Where personal information is transferred internationally and UK law requires safeguards, we will use an appropriate lawful transfer mechanism or other protection permitted under applicable data-protection law.

The ICO requires organisations to explain applicable international transfers and safeguards where relevant.

9 Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and for applicable legal, contractual, accounting, dispute-resolution and regulatory requirements.

Retention periods vary according to the type of information and the reason it is held.

When information is no longer required, it will be securely deleted, anonymised or otherwise disposed of where appropriate.

10 Security

We use reasonable technical and organisational measures intended to protect personal information against:

• unauthorised access;
• loss;
• misuse;
• disclosure;
• alteration; and
• destruction.

However, no internet-based service can guarantee absolute security.

Users are responsible for keeping any account credentials confidential where accounts are provided.

11 Your Data-Protection Rights

Depending on the circumstances, you may have rights including:

• access to your personal information;
• correction of inaccurate information;
• deletion of information;
• restriction of processing;
• objection to certain processing;
• data portability; and
• withdrawal of consent where consent is relied upon.

You also have the right to object to direct marketing.

To exercise your rights, contact:

12 Cookies

Our website may use cookies and similar technologies for security, website operation, preferences and, where enabled, analytics.

Please see our separate Cookie Policy for further information.

13 Changes to This Policy

We may update this Privacy Policy when our services, website, suppliers or legal obligations change.

The latest version will be published on ailze.co.uk with an updated effective date.